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Applicant Tracking System & Corporate Career Site
Frequently Asked Questions (FAQ) |
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1. What is an Applicant Tracking System (ATS)?
2. What is the Recruiting Desktop?
3. How do I choose how my job postings are distributed? What are my options?
4. When candidates apply to jobs or submit resumes on my Corporate career Site, where does their information go?
5. Can I add additional users to my ATS?
6. How do I add users to my ATS?
7. How do multiple users log in to the same account?
8. Can multiple users be logged in at the same time?
9. There are three roles I can assign to users in my employer account – Recruiter, Manager and Administrator. What functions are available to each role?
10. What reports can I run from my account and how can I customize them?
11. What statistics are displayed from the Account Statistics link in the Administration box of my Recruiting Desktop?
12. What other services are free to network employers?
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| 1. What is an Applicant Tracking System (ATS)? |
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An Applicant Tracking System (ATS) is a software application that enables the electronic handling of corporate recruitment needs. Most systems include a corporate career site, allowing companies to post jobs onto their own website, as a way to attract candidates. Candidates may apply for specific jobs or post
their resumes generally to the company. Effective solutions store this candidate data inside a database to allow for effective searching, filtering, and routing of applicants. The largest organizational benefit of an Applicant Tracking System is improved productivity of the recruiting team. Electronic handling of requisition
and candidate data allows significant opportunities to reduce inefficiencies through automated processes. Further, the improved organization of candidate information allows for quicker decision-making. The end result is reduced cost and time per hire.
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| 2. What is the Recruiting Desktop? |
The Recruiting Desktop is a data storage and workflow management system which serves as the back-end of our free ATS. From the Recruiting Desktop, you can:
- Create job postings for your Corporate Career Site or purchase postings to our network of more than 15,000 job boards.
- Store, search, filter and forward candidate resumes.
- Request interviews with potential candidates by e-mail.
- Add notes to candidate resumes or to your To-Do-List.
- Generate reports to track job posting and account activity, and much more.
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| 3. How do I choose how my job postings are distributed? What are my options? |
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You can choose the options that best serve your needs. Under the Job Distribution Options page, you can choose to post your job for free to your Corporate Career Site, pay for premium network placement, or both.
If you choose premium network distribution, you can pay per job posting or pre-purchase products by contacting one of our representatives. After you choose your distribution option, click on Save Job Posting.
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| 4. When candidates apply to jobs or submit resumes on my Corporate career Site, where does their information go? |
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When candidates apply to jobs or submit their resume, the information will be available on your Recruiting Desktop. You can click on "My Applicants" and either select all of your job applicants or select the applicants for a specific job posting.
Then you will see the names of the candidates, their resume title, location, salary expectation, application date, and status. You also have the option to view their entire resume. In addition to the Recruiting Desktop,
if you enter an apply email when posting your job, your candidate's resume information will be sent to that email address.
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| 5. Can I add additional users to my ATS? |
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Yes. Each employer account has the capacity to include up to five (5) users, including the original user, plus up to four others. Each additional user will be given a sub-account under your original, main account.
Users can log onto their respective sub-accounts, and all activity can be monitored and tracked by Manager/Administrator accounts (Reference question 12 below).
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| 6. How do I add users to my ATS? |
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You can provide other members of your recruiting team with access to a centralized employer account. On the Recruiting Desktop, in the Administration box you can click the Add/Change User Roles link. From that area,
employers can add new users to a centralized, main account and designate roles for each member. Once multiple users have been added, each user will be emailed their own login (email address) and password for a sub-account.
The user will have to check their email, log in to their new sub-account, and change their password to activate their account.
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| 7. How do multiple users log in to the same account? |
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Additional users can login to their respective sub-accounts at any time using their login (email address) and password information. All activity can be monitored by the Manager/Administrator account (Reference question 12 below).
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| 8. Can multiple users be logged in at the same time? |
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Yes, multiple users can be logged in to their respective sub-accounts at the same time.
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| 9. There are three roles I can assign to users in my employer account – Recruiter, Manager and Administrator. What functions are available to each role? |
Users who are given the Recruiter role will only have access to their own sub-account, and the job postings and applicants from that sub-account. They will not see the new boxes on the Recruiting Desktop labeled Manager View and Administration, or have access to the functionality in those boxes.
Users who are given the role Manager will have access to their own sub-account, as well as see the new Manager View box on the Recruiting Desktop and be able to use the features inside, including:
- Running reports - Results will return data from the entire team.
- Team List - View each team member and their job postings, and send notes to team members.
- Team job postings - View, copy, edit and inactivate job postings for the entire team. Also view resumes submitted to each posting.
Managers will not see or have access to any of the functionality of the new Administration box on the Recruiting Desktop.
Users given the Administrator role will be able to see and use all functions in all boxes of the Recruiting Desktop. This includes the both the Manager View and the Administration boxes, with the added ability to add users, change user roles, and view account statistics. The user who originally registers the main account will automatically be given Administrator status, until designated otherwise.
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| 10. What reports can I run from my account and how can I customize them? |
Any account user designated as an Account Manager or Administrator (Reference question 12 above) can run account activity reports from their Recruiting Desktop. Just follow these easy instructions for running and customizing reports:
1. Log in to your employer account. From your Recruiting Desktop, click the link labeled Run Reports from the bottom left box titled Manager View.
2. Types of reports available are as follows:
a. Contact Information Report - Search and compile names, addresses, phone numbers, and email addresses for candidates and company contacts.
b. Candidate Information Report - Track candidate information including location, current job title, salary requirements, resume posting date and contact information.
c. Job Posting Report - Track job descriptions posted to your main company account by single or multiple users. Return information including job posting title, status (active or inactive), recruiter name, title and email, posting date, position salary requirements, and more.
d. Meeting Schedule Report - Search meetings scheduled from your main company account by single or multiple users. Track information including meeting date, status, location, and type, candidate and recruiter name and associated job.
e. Notes Report - Track notes by type, contact, priority, follow-up status, follow-up date, creation date, creator, and more.
Reports can be customized by entering time periods for which you wish to view results. You can also choose information you want to include from multi-select boxes, and select the format in which you wish to view results.
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| 11. What statistics are displayed from the Account Statistics link in the Administration box of my Recruiting Desktop? |
- User Licenses Allotted - Our network provides up to five (5) user licenses per account, free of charge. This is the number of user licenses allotted.
- User License Compliant - Each employer account has the capacity to include up to five (5) users, including the original user, plus up to four others. Each additional user will be given a sub-account under your original, main account. If you have five users or less, your account is compliant. Accounts with more than the five allotted users are non-compliant.
- # of Users - This is the number of users from your organization that you have added to your main account.
- # of Resumes - This is the total number of resumes that have been viewed by all users under your main account. This includes resumes submitted via job postings, resumes viewed during resume searching, and resumes sent to you via our complimentary Resume Distribution Service.
- # of Active Jobs - This is the total number of active jobs posted by all users under your main account. This includes jobs posted free of charge to your Corporate Career Site and jobs posted to our network through paid premium distribution.
- # of Inactive Jobs - This is the total number of inactive jobs posted by all users under your main account. This includes jobs posted free of charge to your Corporate Career Site and jobs posted to our network through paid premium distribution.
- # of Cross-Posted Jobs - This is the total number of jobs (both active and inactive), that have been cross-posted through paid premium distribution to our network by all users under your main account.
- # of User Notes - This is the total number of notes that have been added to your account by any of your users.
- Total Record Count - The total number of all records listed above.
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| 12. What other services are free to network employers? |
In addition to free ATS to track applicants and Corporate Career Site with free job postings, we have other services that are provided at no charge to network employers.
- Blinded Resume Search allows you to search one of the largest resume banks available.
- Resume Distribution Service allows you to receive targeted resumes. You specify what industry and state you are looking for, and when matching job seekers choose to blast their resume, you will receive it.
- Resume Alerts notify you when new resumes match your search criteria. You can create as many alerts as you need using keywords, location, and/or category.
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